Your first round

It’s simpler than it looks. Get hot, get cold, sit down, and go again if you feel like it.

A crew member helps a first-timer into a timber-clad plunge tub, both smiling.

How a round goes

Your booking is 90 minutes. Here’s one way to spend it.

1

1

Check in and change

Arrive ten minutes early. The desk gives you a towel and a locker code, and a quick tour if you’re new.

2

2

Rinse off

A quick shower before anything else. It keeps the tubs clean for everyone.

3

3

Heat, 10–⁠15 min

Start in The Soft Room, on a lower bench where it’s cooler. Leave whenever you want.

4

4

Cold, 1–⁠3 min or less

Try The Shallow first. Walk in slowly, breathe slowly, get out when you’re done. Ten seconds is a fine first go.

5

5

Rest, about 10 min

Sit by the fire pit or in the warm room with tea. Drink some water.

6

6

Again, if you like

Most people do two to four rounds. One is also fine. The time is yours.

Go at your own pace. Start shorter. Get out whenever you want.

What to bring

Swimwear you can move and sit in

Flip-flops or pool sliders

A water bottle (there’s a refill tap)

A hair tie, if you need one

Something warm and dry to change into

What we provide

One large towel each

A locker with a code, so no padlock needed

Showers with soap, shampoo and conditioner

Hair dryers and mirrors

Tea in the warm room and water on tap

Wool sauna hats to borrow

Period products in every changing room, free

House rules

A short list. It keeps the place good for everyone.

Swimwear on in all shared areas.

Rinse off before your first plunge.

Phones stay in lockers. No photos past the changing rooms.

Sit on a towel in the saunas.

Quiet in The Soft Room during infusions.

Only the crew puts water on the stoves.

Never plunge alone. Tell someone you’re going in.

No alcohol before or during your round.

Close the sauna doors behind you.

Shuffle up, make room, say hello.

Questions people ask

I’ve never done this. Will I look lost?

For about two minutes. The crew gives a short tour at the start of each slot, and anyone in a Quench shirt will point you the right way. Start in The Soft Room and copy the regulars.

How long should I stay in?

There’s no right number. Ten to fifteen minutes of heat and one to three of cold is typical, but plenty of first-timers do less. Get out when you want to, not when a clock says.

What if I can’t handle the cold?

Then don’t push it. Try The Shallow, go in to your knees, or use the bucket. A few seconds is a proper go, and skipping the cold altogether is allowed too.

Can I come on my own?

Lots of people do. It’s a chatty place, so you’ll probably end up talking by the fire pit, but nobody will make you. First-Timers’ Tuesday is a good night to come solo.

Can I come if I have my period?

Yes. Use whatever you’d use for swimming, like a tampon, cup or period swimwear. There are free products in every changing room.

I’ve just had a tattoo. Is that okay?

Follow your tattoo artist’s aftercare advice about hot water and swimming, and come back once they say it’s fine. Older tattoos are no problem at all.

Can I wear glasses or contact lenses?

Glasses get very hot in The Big Stove and fog up everywhere, so most people leave them in the locker. If you wear contacts, keep your head above the water in the tubs. Every step has a handrail and a bright edge.

What if I feel dizzy?

Get out, sit down somewhere cool and tell a crew member. Sip some water and skip the rest of that round. The crew is first-aid trained and always on the floor, and we’ll get help if you need it.

Ready when you are

Your first round is $18. Book any 90‑minute slot, then arrive ten minutes early.

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